North American Network Operators Group|
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Re: Plethora of UUnet outages and instabilities
On Mon, 30 Jun 1997, Wayne Bouchard wrote: > I know one of the problems that UUNET has been having (and I believe > several other folks as well) is high CPU usage on many of their > routers. (When the ping times to the router itself get high its either > a congested link or, usually, a router thats spinning hard..) However, > thats not a problem you can fix easily or fix overnight. > No, as a matter of fact, it's not, as it took UUNet months to upgrade a Net Edge box that they were originaly going to replace. It took them months to eventually get around to upgrading, and then it took another upgrade later in the week to fix the previous upgrade. UUNet has far too much backing and resources to be having these kinds of problems. UUNet's NOC is always fun to deal with. I spent the better part of two days trying to find out why the bgp tables we were getting from them were so screwed after they rebooted routers in 3 different states. The rebooted them again 2 days later, and the problems disappeared. The whole time, I've got engineers telling me that the setup that's worked flawlessly since I've been here has got to be what's wrong. Then, the next day, I read on here that everyone is having UUNet problems. Confront the guy at UUNet again, and he admits they are having BGP problems in several states. An honest answer would be nice. Also, they don't make it part of their known outages that their news system is currently overloaded and won't allow customers to feed articles to them. I made it a point to check, and the current status of the mail and news was posted as normal. I get on the phone with the person in charge of news, and she says it's a capacity issue that they've been dealing with for the last week or so, and they're about to have a meeting on it right away. Once again, I got an honest answer, but only after being lied to. I was once a strong UUNet supporter, but their performance and quality of service needs to improve drasticly. I hope they do... Joe Shaw - email@example.com NetAdmin - Insync Internet Services Learn more, and you will never starve.