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Re: Am I the bonehead or is it SprintLink?
Could be that they physically handle full and partial T1 circuits on different facilities. I would imagine that Sprint brings in many circuits on a large trunk so, to avoid the interruption of moving one end of the circuit which could take it down for hours while the telco does their work, they just install a new circuit and the customer does a cutover. Brian At 12:43 PM 9/16/97 -0400, Jay R. Ashworth wrote: >On Tue, Sep 16, 1997 at 09:11:52AM -0700, Ehud Gavron wrote: >> >We currently have SprintLink T-1 service. We have very low utilization on >> >that link, and so save money we requested to be downgraded to 256K. >> >Well, BellSouth just showed up to install our "new" T-1 to SprintLink. Huh? >> >I told them to go away until I had more information. >> >Is SprintLink being a bonehead or am I just totally clueless? >> >> Downgrading? There's no such thing. Upgrading service is >> common and installation charges are often waived. Downgrading >> means you requested a new install of a 256K circuit. Now >> you could try and specify that they use the same span, but >> your salesperson is unlikely to want to do that -- because >> it cause MORE paperwork for them for a lesser return. > >IOW, Sprint _is_ being a bonehead. > >No, he did _not_ request an install of a new 256K circuit. No, >downgrading does _not_ mean that. My suggection would be, if they're >going to be that stupid, and you have to have a new circuit installed >anyway... get it from someone else. > >Cheers, >-- jra >-- >Jay R. Ashworth firstname.lastname@example.org >Member of the Technical Staff Unsolicited Commercial Emailers Sued >The Suncoast Freenet "People propose, science studies, technology >Tampa Bay, Florida conforms." -- Dr. Don Norman +1 813 790 7592 > >