North American Network Operators Group|
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Re: ACSI policy and performance impressesions requested
I have one T1 through ACSI currently (two others through MCI and AT&T). Our sales rep is really on the ball, but their engineering department seems to be less than cooperative. I sent in our BGP requirements/request to their NOC on Oct 15th (for the 2nd time) and I still haven't even *heard* from them. My sales rep is trying to raise cain, but doesn't seem to be working yet. As for IP requests: I don't even want to go there. You might have better luck going directly to the InterNIC than through ACSI. This CLEC is incredibly priced, but in the end you might just get what you pay for. Regards, Barry Barry L James | Mikrotec Internet Services, Inc (AS3801) Director R & D | 1001 Winchester Rd firstname.lastname@example.org | Lexington KY 40505 http://www.mis.net/ | 606/225.1488 800/875.5095 --- Chance favours the prepared mind.