North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Microsoft NOC?
> From: Kurt Parent <email@example.com> > Date: Thu, 7 May 1998 15:59:25 -0700 > Sender: firstname.lastname@example.org > > Microsoft's NOC is best accessed via the email@example.com e-mail alias. > The firstname.lastname@example.org alias handles (what else) peering inquiries and > internal communication. Clueless in Seattle (or nearby). Let's see... My customers can't get to MSN. I see that I don't seem to have a route to them. I send them e-mail to tell them there is a problem. The e-mail uses the network to ... sit in the outgoing queue until the problem is fixed. Oops! The reason it is imperative that there be a telephone number for an ISP is that it's really hard to use e-mail to contact an ISP if the network connectivity to the ISP is not working. It does make it easy to say that you are not getting any reports of problems when you want to go home early, though. :-) R. Kevin Oberman, Network Engineer Energy Sciences Network (ESnet) Ernest O. Lawrence Berkeley National Laboratory (Berkeley Lab) E-mail: email@example.com Phone: +1 510 486-8634