North American Network Operators Group|
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Re: Busy Connect
At 09:42 PM 1/27/99 +0000, William Allen Simpson wrote: >> From: "Steven J. Sobol" <firstname.lastname@example.org> >> Ameritech offers the same service, and I've only been charged for the times >> I've actually used the feature. If I hang up, I don't get charged. I have to >The support calls are all folks trying to kindly tell us that our phone >lines have stopped working, because of the messages shown by the modem >software, which expects a busy signal. > >And if you call BellSouth to complain, they tell you to signup for >BellSouth.Net :-( So they break the tele for modems and tell the customer that the only solution is to use them as their ISP? If SBC tried this, with pacbell.net, I'd be on on the phone to the FCC, the CPUC, my congress-critter, and my lawyer, not necessarily in that order. I think they call that anti-competitive practice by a monopoly. This is pretty egregious, why haven't we heard more about this, is it a new thing? More curious, how can an RBOC be that dumb? ___________________________________________________ Roeland M.J. Meyer - e-mail: mailto:email@example.com Internet phone: hawk.lvrmr.mhsc.com Personal web pages: http://staff.mhsc.com/~rmeyer Company web-site: http://www.mhsc.com ___________________________________________________ KISS ... gotta love it!