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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: Above.net off the air
On Tue, 27 Apr 1999, Becki Kain wrote: > Personally, I'm glad it was posted. I have a friend who has two servers > at abovenet and they were not told, and definatly not 3 times, what the cause > of the downtime was. I realise it is one of the hazards of co-location of > your servers, not to be able to run to it, but still would be nice to know > it wasn't your machines that were down. Hmmm - you may want to check with Avi or their noc@above.net address and make sure that your friend is actually on their notification list - but I in fact was notified the 3 times that Avi does speak about - of course I had already called the NOC re: same moments after it happenend and informed that Leo was already working on it. And yes - it was handled quickly and proffesionally. -- I am nothing if not net-Q! - ras@poppa.thick.net
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