North American Network Operators Group|
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Re: whois broke again?
> While it would probably not be an accurate assessment, it could be assumed > that they are doing nothing at all to fix problems ever; how would we > know? Considering that we (as in ISP's) are the primary source of thier > income, don't they owe this information to us, at least in a watered-down > version? Absolutely, unless assumming "us" == NANOG. But that's between each NSI customer and NSI, not NANOG and NSI. And as an NSI customer, once escalated to this level, it's something that I'd address directly and formally with those NSI folks, the ones that have that ve$ted interest in the success of NSI. I assure you that if you're able to demonstrate that all reasonable steps have been taken to follow the formal trouble reporting process, but to no avail, they'll be interested. and if not, well, sufficient documentation would then be in place to more formally address the problem. -danny