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North American Network Operators Group Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical Re: I've just tried new.net's plugin. Don't.
On Thu, Mar 15, 2001 at 09:40:28PM +0000, Stephen J. Wilcox had this to say:
>
> OK, I just created Wilcox's law of customer support..
>
> this states that for every choice you give users the number of potential
> problems increases proportianally.
s/proportionally/exponentially/
After all, customers interact with other customers, and worse, with sales folk.
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Scott Francis scott@ [work:] v i r t u a l i s . c o m
Systems Analyst darkuncle@ [home:] d a r k u n c l e . n e t
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