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Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS
> > > John Palmer wrote: > > > I don't think the technology is the problem, but the competence > > > (or lack of it) amongst the major players. > > > All of our problems have not been related to the DSL technology > itself, but > > > rather the screwups of the providers. > > > >Have you considered the possibility that you weren't paying for > >competence? If you chose to call the _business_ services group of any of > >the involved providers, and order a T1 at normal price, you might > >discover whether they're competent or not. > > > > -Bill > Excuse me, but we are a Business customer and are paying for business-class service. We dont need a T-1 because we dont need that bandwidth.