North American Network Operators Group|
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Worldcom recovery efforts
How are Worldcom's recovery efforts progressing? I've talked to several people with Worldcom circuits down since last week. While its understandable, I've heard about almost every other carrier restoring circuits except Worldcom. After Tuesday, everyone told me Worldcom has been doing an excellent job answering the phone. But no one seems to know if Worldcom is or isn't restoring customer (i.e non-emergency) circuits yet. One customer called AT&T and had a brand-new circuit installed this week. Their Worldcom circuit is still down. If Worldcom is still operating in emergency mode, I can understand why things are delayed. But a couple of people asked me should they continue to wait for Worldcom to fix the circuits, or did they sustain more damage than has been reported, and they should start making arrangements with other carriers.