North American Network Operators Group|
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Re: netsol: not processing requests?
On Tue, 2 Oct 2001, Bill Woodcock wrote: > > > Has anyone EVER successfully received a "host report" (i.e. nameserver > > report showing all domains hosted on it) from them? > > I tried years ago following their stated procedures with no luck. > > We've done it three times over perhaps the last eighteen months, and never > had any difficulty. > yup, we get them done every 2 months. i call and if the person i'm speaking to doesn't understand what i'm talking about, i hang up and try to get another support person. the clue level varies widely on the other end of their 800 number. nevertheless, as soon as i can manage it, we are going to stop using netsol anyway. i just need the time to fully investigate my choice (a local opensrs reseller,) and train my staff on how to deal with a new registrar, update policies, etc. deeann m.m. mikula director of operations telerama public access internet http://www.telerama.com 1.877.688.3200