North American Network Operators Group|
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I have the opportunity to redefine some roles of our Network Security group and Operations group. More specifically, Operations want to be more involved in day-to-day security activities like incident management and security monitoring. The goal is to make both groups more effective and valuable to our customers (and each other). I realize that solution will be specific to our organization and how we do business. But I hope to have a head-start and hopefully avoid some mistakes. It would be helpful to hear from the list how these groups seem to work best together and what division of labor has worked best to "leverage" their particular strengths. Private responses welcomed, and I'd be happy to report back to the list if there is interest in the results. Pete.