North American Network Operators Group|
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Re: Allegiance telecom boston colo down?
> > ...then if you have a good reason to ask, they'll help you, and if > > not, they won't. This should not surprise anybody; that's how NOCCs > > are. > > I guess we'll have to wait for Allegiance customers "leak" the > information. The leaks may not be as accurate as if the information > came directly from Allegiance. Other providers such as AT&T, Earthlink, > MFN, RCN have a different philosophy about providing information > concerning their network status. Not all NOC's are the same. Yeah, and you'll have to wait for a while since our business unit - who is a customer and has called repeatedly both the NOC and their sales team - has received nothing beyond "we don't know what's wrong". Eric :)