North American Network Operators Group|
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Re: 60 Hudson
As someone who uses FiberNet in 60 Hudson (and ethernet link back to 25 Broadway) i'd say avoid them like the plague. In the ~6 months that i've had this circuit (aparently it's provisioned over an OC48), it's gone down at least 4 times, possibly more, sometimes for upwards of 12 hours at a time (starts at 10% packet loss, then just keeps growing). Their answer every times has been "bad OC48 card". I don't know whether that's just the line they're feeding me (I have a feeling it is), or their hardware vendor is just garbage, but they don't appear to have the ability to keep this circuit up for more than 3 weeks at a time. At one point they sold us on upgrading it from Ethernet to FastE, we said ok maybe that will be better. However, they took down the 10M link at around 9pm on a Friday night, and by 7pm Sunday night they hadn't had the 100M link up yet so we just told them to forget it... Since the circuit is just backup, i've been testing FiberNet as fo late. Yesterday, after I started seeing packet loss I waited at least 2 hours to call them, to see if they'd notice the issue themselves. Of course as usual they didn't. I'm fairly sure i'm the only customer they are providing this service to between 25B and 60H, otherwise for sure they'd know by know (unless they are dedicating a full OC48 to my 10M link, which would be a whole other story itself). I'm unsure, however, if this is how they provision service inside (suite to suite) 60 Hudson, it'd be fairly strange if they did, but FiberNet is turning out to be a fairly strange company. ..just my experience :) JEFF -- Jeffrey Meltzer Network Services Manager ICS/VillageNet 631-218-0700 On Wed, 16 Apr 2003, Simon Lockhart wrote: > Speaking to Level3, they're saying that the Fibernet suite on the 1st floor > is the best place for interconnects to other suites in the building.