North American Network Operators Group|
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Re: Fun new policy at AOL
At 08:37 AM 8/29/2003, Jack Bates wrote:
They provide a low priced connection between the customer's location and a router connected to the Internet.Michel Py wrote:If ISPs don't want people to run SMTP servers on their DSL line theyshould provide a top-notch smarthost, which most don't.The one's that don't provide a top-notch smarthost usually don't handle abuse complaints either. Just what do they do for their customers? I'm curious.
The biggest problem is that to most customers, there's not a lot of obvious difference between a poorly supported cheap DSL line from ISP A and a well supported more expensive DSL line from ISP B. So they don't see the point in paying anything more than the rock-bottom-lowest-price for DSL service. The fact that they get what they pay for is overlooked.