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Re: SMTP relaying policies for Commercial ISP customers...?
You wrote: [...] > Yes, that is a little bit stickier of an issue, IFF your goal is to > somehow continue to provide the would-be spammer with the ability to send > traffic to the net, provided it doesn't transit your mail server. I feel > that you're overlooking the simple solution. Blocking the entire account > so they can't access anything is the proper response to a spamming > incident. If you block the entire account then the user can't use the account to download the updates your Abuse Team will responsibly want to point him/her at. If you want to lose the customer then that's your business. If you want to keep the customer, helping them fix their mistakes is probably a painful and thankless task - but important and useful to the whole Internet community. Regards, -- leo vegoda RIPE NCC Registration Services Manager