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RE: AS3561 - lights are on but nobody's home?
I spoke with their NOC about 3 days ago @800.663.9932. Chris Burton Network Engineer Walt Disney Internet Group: Network Services The information contained in this e-mail message is confidential, intended only for the use of the individual or entity named above. If the reader of this e-mail is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any review, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this e-mail in error, please contact Walt Disney Internet Group at 206-664-4000. -----Original Message----- From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Mike Lewinski Sent: Monday, March 15, 2004 6:48 PM To: firstname.lastname@example.org Subject: AS3561 - lights are on but nobody's home? I know that C&W was supposed to close their US ops, and then it went to re-org and became C&W America or something of the sort, but does anyone here have a clue as to their new support info? Because just a week or so ago 800-486-9932 got me to a real human for support, and now it just rings and rings. And.... $ dig www.cw.net @ns.cw.net ; <<>> DiG 9.2.2 <<>> www.cw.net @ns.cw.net ;; global options: printcmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35298 ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; QUESTION SECTION: ;www.cw.net. IN A ;; AUTHORITY SECTION: cw.net. 600 IN SOA ns1.cw.net. hostmaster.cw.net. 2004031502 3600 600 3600000 600 ;; Query time: 48 msec ;; SERVER: 184.108.40.206#53(ns.cw.net) ;; WHEN: Mon Mar 15 19:40:25 2004 ;; MSG SIZE rcvd: 79 So, anyone else using C&W who might know how I can report a flapping BGP session & open a ticket? TIA, Mike