North American Network Operators Group|
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Re: Even you can be hacked
Andy Dills wrote:
Keep in mind, this guy's ISP, like many (most?) ISPs would do, gave the guy a serious break on the first jaw-dropping bill.
Why do I have to get two and three copies of each of these? I'm on the list folks, if you send it to the list I'll get it. I don't need a copy to the list and Cc:'s until the end of time. But since I am here, let me also ask that we kee in mind, that if this guy is anyting like folks close to home here, his ISP requires him to run a current version of IE, OE and NT of some kind. He hooked that up, his ISP delivered a a successful attack on the combination. Now, let's stop the movie and identify the negligent parties and the responsible parties. No huge bill yet, no infected anybody else yet.
But if you're the phone company, and a customer mysteriously has somebody break into their house month after month to call Hong Kong for a few hours, do you really think they're going to keep voiding those charges? Clearly the customer is negligent, even if another party is directly responsible. Speaking for Xecunet, we offer both capped and metered billing packages, and we always make a point of offering customers a capped solution when something like this happens. If they decline, we make sure they understand that in the future they will be liable for 100% of the packets coming from their port, regardless of the circumstances. Maybe we should start putting this in writing, but it hasn't really been a problem. Andy --- Andy Dills Xecunet, Inc. www.xecu.net 301-682-9972 ---
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