North American Network Operators Group|
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RE: More on Vonage service disruptions...
Perhaps it varies by state, but I thought part of the E-911 service regulations was that if you were offering (charging) for it, you had to offer it as "lifeline" service which meant it had to survive power outage. *shrug* I guess the original regs weren't written with these things in mind! Scott -----Original Message----- From: email@example.com [mailto:firstname.lastname@example.org] On Behalf Of John Levine Sent: Thursday, March 03, 2005 9:17 PM To: email@example.com Cc: firstname.lastname@example.org Subject: Re: More on Vonage service disruptions... >There was actually a story in USA Today a couple of days ago where a >family tried calling 911 on their VoIP service during a burglary only >to be told by a recorded message that they must "dial 911 from another >phone"... I was surprised to see on Packet8's web site that they now offer E911 in a lot of places. You have to have a local phone number and pay an extra $1.50/mo. They remind you that if your power goes out, your phone still won't work, but if you can call 911, it'll be a real 911 call. This still has little to do with port blocking, but a lot to do with the whole question of what level of service people are paying for vs. what level they think they are paying for. Regards, John Levine, email@example.com, Primary Perpetrator of "The Internet for Dummies", Information Superhighwayman wanna-be, http://www.johnlevine.com, Mayor "I dropped the toothpaste", said Tom, crestfallenly.