North American Network Operators Group

Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical

Re: Schneier: ISPs should bear security burden

  • From: Petri Helenius
  • Date: Thu Apr 28 14:50:12 2005

Adi Linden wrote:

Its not up to the ISP to determine outbound malicious traffic, but its up
to the ISP to respond in a timely manner to complaints. Many (most?) do not.

If they did their support costs would explode. It is block the customer,
educate the customer why they were blocked, exterminate the customers PC,
unblock the customer. No doubt there'll be a repeat of the same in short

This is actually the opposite. (though I'm biased) But the support costs will decrease because you'll get less complaints inbound and less customers complaining about slow connections because their PC's are filling them with junk.