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Re: VoIP operators given 120-day deadline to implement E911 services
> From email@example.com Thu May 19 13:38:03 2005 > Date: Thu, 19 May 2005 14:37:54 -0400 > From: Jason Frisvold <firstname.lastname@example.org> > Subject: Re: VoIP operators given 120-day deadline to implement E911 services > > > On 5/19/05, Bruce Pinsky <email@example.com> wrote: > > That last part ought to be interesting to try and implement in 120 days: > > > > "...must provide the emergency operator with the customer's callback number > > and location, regardless of whether the call is being made from the > > customer's home or elsewhere." > > I'm not sure how VoIP operators are going to accomplish this.. The > ugly method would be requiring the user to put in their location > information when the VoIP device first goes online, but I'm not sure > that's even remotely practical... > > I know you can sometimes get generalized location information from an > IP, but nowhere near what's needed for 911 operations.. > > Any insight on how this is going to be handled? The story says the FCC is requiring a capability for the _customer_ to update their location/callback information when those things change. Now, since the VoIP _provider_ is being required to provide valid 'location' info, "regardless" of where the call originates, I suspect that we're going to see a lot of "phone disabled, until location info confirmed" if the IP address of the customer changes. > > So what's the local 911 center I should be routed to when I'm at the Cebu > > Phillipines airport and making a VoIP call? I favor routing _that_ emergency call directly to the Commisioner's desk and let *them* figure out what the necessary compliance action is! Seriously, though, if the phone is 'registered' as being in an area for which there _is_no_ U.S. 911/E-911 service, then any attempt to dial that 'number' should get an interecept message. Preferalbly a "useful" one, not just a generic "your call cannot be completed as dialed" or similar.