North American Network Operators Group|
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Re: QoS for ADSL customers
Sean Donelan wrote:
I'm not an operator (although I used to be, at a tiny little specialist ISP), but I hope this is on-topic.
Since nearly all of your domestic customers' traffic will be TCP, in particular the bulk file-sharing traffic which I imagine is your greatest problem, although you cannot directly rate-limit their traffic _into_ your layer 2 access network, you can do so indirectly by rate-limiting their traffic within your network, which should cause their TCP traffic to throttle back in response.
This is arguably an easier and more effective way to go than QoS if all you care about is leaving enough slack capacity in your network to keep your business customers happy.
If you want to be ingenious, you could even try the approach of rate-limiting by restricting the flow of ACKs returning from your network, rather than dropping outbound packets. This could be done in a super-dumb way, by just throttling the aggregate flow of ACKs based on source-routing from your domestic IPs, or in a smarter way that was flow and sequence-number aware.
And if you are worried about using Linux / BSD boxes in production work, you could always use a pool of multiple redundant filtering boxes, with load-balancing using some carrier-class kit and automatic failover at layer 3 to hot spare boxes.