North American Network Operators Group|
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Re: Quarantine your infected users spreading malware
Frank Bulk wrote:
I have a question here, do you have repeat offenders in your abuse desk who are of the malware-sort rather than bad people? Can these be put in a specific group?We're one of those user/broadband ISPs, and I have to agree with the other commentary that to set up an appropriate filtering system (either user, port, or conversation) across all our internet access platforms would be difficult. Put it on the edge and you miss the intra-net traffic, put it in the core and you need a box on every router, which for a larger or graphically distributed ISPs could be cost-prohibitive.
Would you happen to have statistics on how far it did/didn't help reduce abuse reports, tech support calls, etc.?In relation to that ThreatNet model, we just could wish there was a place we could quickly and accurately aggregate information about the bad things our users are doing -- a combination of RBL listings, abuse@, SenderBase, MyNetWatchman, etc. We don't have our own traffic monitoring and analysis system in place, and even if we did, I'm afraid our work would still be very reactionary. And for the record, we are one of those ISPs that blocks ports 139 and 445 on our DSLAM and CMTS, and we've not received one complaint, but I'm confident it has cut down on a host of infections.