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Re: Quarantine your infected users spreading malware
On Tue, 21 Feb 2006, Jason Frisvold wrote:
Big deal. You're talking about volume licensing at that point, and offering vendors an opportunity to compete to get on every desktop in your customer base. That's a big stick to negotiate with, especially if you're an Earthlink or AOL.On 2/21/06, Bill Nash <email@example.com> wrote:If you're talking about a compulsory software solution, why not, as an ISP, go back to authenticated activity? Distribute PPPOE clients mated with common anti-spyware/anti-viral tools. Pull down and update signatures *every time* the user logs in, and again periodically while the user is logged in (for those that never log out). Require these safeguards to be active before they can pass the smallest traffic.Cost prohibitive.. In order to do that you'll need licenses from the AV companies..
Yeah, the privacy zealots, of which I'm one, don't have much of a leg to stand on, since as the direct service provider, you'd be directly within AUP/Contractually provided rights to do so, under that particular service model. They can't ding you for being active in your *response* to complaints about malicious activity sourced from your network, and taking the time to verify it. So long as you're keeping their personal information out of the hands of others, they don't have much to bitch about.The change in traffic flow would necessitate some architecture kung fu, maybe even AOL style, but you'd have the option of selectively picking out reported malicious/infected users (*cough* ThreatNet *cough*) and routing them through packet inspection frameworks on a case by case basis. Quite possibly, you could even automate that and the users would never be the wiser.And then the privacy zealots would be livid.. Silently re-routing traffic like that.. How dare you suggest such a ... wait.. hrm.. The internet basically does this already.. I wonder if the zealots are aware of that.. :)
The ISPs win because they've got ready means to tie complaints directly back to an active customer, AND verify the complaint. Consumers win because they've got cheap anti-virus they still don't have to do anything about. The internet wins because ISPs are sharing non-personally identifying information about naughty behaviour and maybe increasing the mean TTL for new Windows machines. In the long term, privacy advocates win because networks have implemented active responses to attacks that routinely lead to identity theft.
The biggest hole I see in this concept is home routers that do NAT (linksys, linux boxes, etc). While capable of PPPOE, you can't quite mandate the A/V clients. You still have the option of doing packet inspection, which is still better than nothing.