North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Quarantine your infected users spreading malware
Andy Davidson wrote:
We allowed users back online to run Housecall at trendmicro for free so they could get cleaned up and save some money. However, the resuspend rate was so high, we quickly changed to offline cleanup only. It will remain until we perfect our auto defense system.
Customers just want things to work. They don't care if they are infected. It's amazing how many customers swear they aren't scanning or sending email, and refuse to understand that their computer is capable of doing things without them knowing.