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Re: SORBS Contact
Albert Meyer wrote:
Please parse usage of "you and your" as being generic and not directed at Albert Meyer except insomuch that I am replying to his message, thanks.
Correct me if I'm wrong but this thread started because someone acquired from ARIN IP Space which was previously infested with spammers. The person acquiring the IP space sent multiple tickets (which annoys the crap out of every support list I've ever contacted) within the period of "less than a week". CAN-SPAM which is a poorly conceived and almost totally unenforced law allows spammers one week to remove users from their lists, and this person seems to expect instant turnaround from a volunteer organization. It's unfortunate that he got tainted space from a RIR, and further unfortunate that it takes time to process removals, and further unfortunate that he is not capable of reading and following the directions on Matthew's website which clearly describe how to achieve removal from SORBS. Calling unpaid volunteers "clueless" because they don't process removals instantly is in and of itself clueless, especially considering that 1. dozens of people are removed from SORBS daily and 2. this person has failed to follow the stated policies and procedures to be removed from SORBS. SORBS, SPEWS, The AHBL all operate on their own set of rules, it's up to the administrators of the mail servers that use our lists whether or not they agree with our policies. Remember, and this is very important: When blacklisting there is no such thing as a "false positive". You are either blocked or you aren't at the determination of the administrator using our list. Blacklisting is not, nor has it ever been based on whether your message is spam or not. If it helps you, think of it more as wanted and unwanted e-mail. By using SORBS the administrator is stating "I do not want e-mail from people Matthew believes are spammers", and only a clueless person would think to enforce their will on someone else's mail server.
And yes if you request removal from the AHBL and can't follow the simple removal instructions, you are in my mind and in my list too clueless to contribute e-mail to the public Internet, I therefore don't miss your traffic and have never had one of my users complain that they miss it either.
-- Andrew D Kirch | Abusive Hosts Blocking List | www.ahbl.org Security Admin | Summit Open Source Development Group | www.sosdg.org Key fingerprint = 4106 3338 1F17 1E6F 8FB2 8DFA 1331 7E25 C406 C8D2