North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Question about SLAs
Steve Rubin wrote:
michael.dillon@xxxxxx wrote:Does that mean you can take them to small claims court if they don't pay you the agreed SLA credits?
Don't blame small claims courts. Bigger courts have avoided executing their office around tech or big money issues, IME (in my experience). I've seen judges make wrong decisions because the burden on the defendant (would have had to post a bond to do the appeal) seemed "too great". $2,000, $200,000 or $20,000,000 -- if you are the one to get paid, you will usually be happier in a court that handles matters of that size regularly.