North American Network Operators Group|
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Re: ISP CALEA compliance
William Allen Simpson wrote:
We've never charged on a "usage" model. We always charged on a fixed tier bandwidth model, payable in advance.
I think what he meant was "My DSL has been broke for 3 months now, and I haven't not be able to use it. You can't charge me for something which wasn't working!"
"Well, interestingly enough we see that you used it here, here, here, and here. Pay the bill, please."