North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Querstions about COGENT and their services...
At 12:10 PM 6/3/2008, David Coulson wrote:
the cheapest, that's for sure. I've not heard anything about them in the last couple of months, but the last year has been filled with almost monthly service outages or congestion.
They are also one of the biggest providers... Proportionally speaking, if they had the same percentage of failures as a provider 10% of their size, it would appear Cogent is "worse" as there would be more reports. Also, in my experience, I find Cogent pretty good about admitting to outages, even if we didnt notice it. Some providers on the other hand do everything possible to hide any issues...
Cogent's pricing in Canada is not that far off from a number of other providers I could choose from so to say "you get what you pay for" misses a bit of detail. They are not the cheapest, but in that price range, I like the service they offer and have found them a relatively reliable provider. There are other "premiere" / "Tier 1" providers that I found gave worse service, had billing that would drive my AP people crazy and were far more difficult to deal with from a trouble ticket perspective.