North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Level3 tries cell-phone style billing scam on customers
On Jul 31, 2008, at 2:45 PM, Gadi Evron wrote:
Isn't malicious, just not very ethical. Having been on the recieving end a few times.. you don't always know it is happening.
I'm not sure that's a useful distinction. I strongly doubt any vendor has actual malice towards me (modulo some people I've pissed off at times in panics). Ethics are what I hope for from partners, try to demonstrate, and it is proven over time.
That said, inventing random fees, hiding them as "taxes" or "federally mandated something or other", and seeing what sticks to the wall in order to get that tiny percent profit boost is not going to make any friends in a network community. It works much better with cell customers or unaware bean counters, but netops folks are going to see it. L3 have given me reason to not like them in the past, and this is just more of the same. The problem is that the big boys seem to be racing to the bottom, so there isn't anyone better to which to defect.