North American Network Operators Group|
Date Prev | Date Next | Date Index | Thread Index | Author Index | Historical
Re: Netblock reassigned from Chile to US ISP...
Martin List-Petersen wrote: -> Contact Google. Somebody from Google replied off-list. Sounds like Google maybe had this updated even before he looked at it. -> Again. Akamai is helpful. Contact them. Somebody from Akamai replied off-list and they're looking into it. -> 3) End-user unable to complete an online e-commerce transaction -> due to a fraud-prevention service thinking he was a Chilean user -> trying to buy something with a US-based credit card. -> -> There's no fast fix for this, but have you talked to MaxMind about -> chaning the Geo location ? They'll implent it fast and it's in their -> DB within a week, max 2, but it'll take 2 months at least, before it MaxMind was the first place I checked; they already had the correct info when I looked. IP2Location don't have the right info, but they think it's a Speakeasy.net IP in Washington DC which probably won't be a problem. No idea about Digital Element yet. Netblock is 188.8.131.52/20 - was reg'd a couple of weeks ago so folks who pull ARIN assignments regularly will have it. Those who care but don't check ARIN regularly may want to see if they think it's in Chile, and change it to Denver, Colorado if so. -> However, the ecommerce issue is a bit worse, because there's some -> of'em out there, like one of the biggest hosters in the states, that -> have 2 year old data. Yeah, it's those types that I'm hoping to locate as well... Google and Akamai were immediately noticed by the test users, and have also responded very quickly (thanks, guys), but ideally we'd like to be proactive and get as many of these updated *before* the real customers hit the network and start having problems. -Robert.-