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Re: What to do when your ISP off-shores tech support
On 08.12.24 12:43, Jay Hennigan wrote:
Matthew Black wrote:Switch to a local ISP with local tech support.I've had difficulties reaching anyone with a brain at my DSL provider Verizon California.
i have multiple offices. in each case, i buy layers one and two from the copper/fiber monopoly and layer three from local folk with clue and caring: lavanet (hawai`i), infinitiy internet (pnw), and iij (tokyo, and yes i work for iij).
local packet pushers with clue are not only better at layer three support and delivery, but they carry more weight with the hellco to get your layer one and two problem fixed.