Network operators are accustomed to protecting their own networks from inbound attacks, but the greatest threat today can be detected in outbound traffic. Compromised scripts and unwary customers provide a means of infiltration, and detection is best done by monitoring outbound traffic.

About the Presenter
Charles Stiles is the Postmaster of America Online, Inc. His responsibilities include the management of day-to-day operations, oversight of the personnel running AOL's anti-spam technologies, and providing up-to-date information on AOL's anti-spam initiative to ISPs, corporations, legislators, the public, and mass media.

Charles began his career with service in the Oklahoma Air National guard as a Cable Communications Engineer. He joined America Online to serve in AOL's Member Services Department in 1996, and became a member of AOL's Network Operations Center staff in 2000. Charles began working on the anti-spam effort in 2002, the year of its inception. During this time his team has initiated real-time responses to current spam attacks and begun taking a proactive stance in preventing future attacks.