North American Network Operators Group

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Re: FBI tells the public to call their ISP for help

  • From: Florian Weimer
  • Date: Fri Jun 15 15:45:03 2007

* Owen DeLong:

> Wouldn't it be more appropriate if the FBI told people the phone
> number to Micr0$0ft?

No; most of them haven't got any existing contractual relationship
with Microsoft.

If you alluded to Microsoft's support lines: well, why should pay $90
(or what the single-call cost is) to fix a computer which is
apparently working fine?