North American Network Operators Group

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Re: What to do when your ISP off-shores tech support

  • From: S. Ryan
  • Date: Wed Dec 24 13:06:29 2008

Much easier said than done. Verizon has a small territory within Qwest's 14 state region -- it's in Grants Pass, Oregon.

No local ISP partners with Verizon because it's hideously expensive and obviously not enough of a demand or even a big enough service area for an ISP to partner with VZ.

Not sure where Mr. Black is from but he's probably in the same boat.



Jay Hennigan wroteth on 12/24/2008 9:43 AM:
Matthew Black wrote:
I've had difficulties reaching anyone with a brain
at my DSL provider Verizon California.

Switch to a local ISP with local tech support.

Jay Hennigan - CCIE #7880 - Network Engineering - [email protected]
Impulse Internet Service  -
Your local telephone and internet company - 805 884-6323 - WB6RDV