What Worked and What Didn't: 9/11
Sean Donelan, Donelan.com
October 22, 2001
Using details gathered from both small and large providers in New York, the rest of the USA, and overseas, Donelan discusses the events and aftermath of September 11 from an operators' point of view.
What Worked and What Didn't: 9/11 (ppt)
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